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The Ten Commitments for Excellence
The Ten Commitments for Excellence state the commitment all employees are asked to adhere to while employed with Ambiance Hair Salon. These are the practices we believe will help us succeed in providing maximum client service, business and personal growth and success. All employees should be familiar with and adhere to the following Ten Commitments for Excellence:
- FIRST COMMITMENT
Commitment of Well-Being
We believe well-being is the cornerstone for personal and professional growth. Without personal and professional well-being, our mission cannot be achieved.
- SECOND COMMITMENT
Commitment to THE PHILOSOPHY
We believe in total commitment to the team. THE PHILOSOPHY is a guide for us to follow in our service to our clients, support for each other and team growth.
- THIRD COMMITMENT
Commitment to be Goal Driven
We believe that we need to set client, service, and retail goals for ourselves and our salon in order to have meaning and growth in our lives. We understand that growth is impossible without goals and because of that, we are goal-driven.
- FOURTH COMMITMENT
Commitment to Lifelong Learning
Lifelong Learning and education are the basis for personal, professional and salon growth. We believe that each team member is committed to take advantage of internal as well as external training.
- FIFTH COMMITMENT
Commitment to Excellence in All We Do
With our Philosophy we become team members, working for ourselves and each other. We have high expectations in terms of conduct and know that each of us is a reflection on the team.
- SIXTH COMMITMENT
Commitment to Incredible, Outstanding, Unbelievable Client Service
We believe in extending such incredible service to all clients, that they feel like a guest in our salon. We must constantly anticipate, meet and exceed our clients' expectations.
- SEVENTH COMMITMENT
Commitment to Selling Through Client Satisfaction
We believe that each team member is also a salesperson and the salon growth is dependent on sales. Selling is a vital prerequisite to client satisfaction and each team member needs to share in the responsibility.
- EIGHTH COMMITMENT
Commitment to Value Added
Value Added is doing and giving more than is expected. We believe that each of us needs to go above the call of duty. The salon will grow in direct proportion to that value added from each team member.
- NINTH COMMITMENT
Commitment to Innovation
We believe our strength lies in our Ambiance Hair Salon to implement new ideas and embrace change. We realize that innovation involves risking failure -- but we choose to fail our way to success rather than fail passively.
- TENTH COMMITMENT
Commitment to Profit Through Personal and Team Achievement
We are committed to the growth of our company and in turn will reap the benefits of the company's financial success. The success of Ambiance Hair Salon and our personal success is dependent on one another.
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